TERMS & CONDITIONS
Rates from USD290 per night, taxes included. See terms a conditions
Maximum occupancy 4 people (children over 12 years are welcome)
2 night stay minimum. See availability
- Daily full breakfast.
- Daily cleaning.
- Daily water and juice.
- Porter service and luggage keeping in case of late check out.
- Concierge service.
- Transfers to and from the airport: 35 CUC (USD equivalent) .
- Private tours.
TERMS AND CONDITIONS
30% deposit is required to confirm and guarantee a booking of 2 nights and upward
Deposit can be made through our PayPal account, direct bank deposit or on-line bank transfer.
Cancellation up to 40 days prior to date of arrival, full refund less 5% financial charges. No refund for cancellation less then 20 days. In the event of last minute cancellation, "no show" or premature departure, full extend of the stay as originally booked and confirmed will be charged.
Any cancellations requests made 2 months or more prior to the arrival date are refunded 75% of the cost of the booking. Any cancellation requests made between 1 and 2 months of the arrival date are refunded 50% of the cost of the booking, and any cancellation made within 1 month of the arrival date are refunded 0% of the cost of the booking.
The balance of your stay is payable in cash only either in CUC, Euro or Dollars. If you wish to prepaid your entire stay with credit card through Paypal, a 4.5% financial charge is added to the total amount.
Due to country restrictions, El Paseo can not accept credit card payment on site in Cuba, all credit card payment only through our Paypal account when guests are still outside the territory of Cuba.
When you check-in you may be asked to provide your identification documents and travel visa.
All travel documents, observance of laws and government regulations are your responsibility.
LOSS AND DAMAGE
In case of loss of property or damage in El Paseo caused by the guest, or the guests’ invitees, the client shall accept the amount for loss and damage provided to the client by El Paseo and shall not dispute such an amount and should be payed within seven days of receiving notification of such amount.
In case the keys need to be replaced because they got lost, there is a fee of 50$
El Paseo is not responsible for any loss arising out of any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.